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Writer's pictureJames Richard

QuickBooks Could Not Connect to Email Server: Informative Guide


QuickBooks Could Not Connect to Email Server
QuickBooks Could Not Connect to Email Server

QuickBooks users regularly send relevant business emails to their clients & partners for various purposes. However, some errors like ‘QuickBooks Could Not Connect to Email Server’ can abruptly arise while attempting to send required business emails.

This irksome technical glitch generally occurs due to invalid webmail preferences inside the QB Desktop application, though there can be some other causes as well.

In the present blog, a detailed & valid description to tackle this error message is provided for your benefit.

If you want valid technical guidance regarding ‘QuickBooks Could Not Connect to Email Server’, you should dial +1.833.802.0002 to contact our QB Experts Team.

QB Application Email Server Not Connected Error: Main Technical Reasons

The ‘QB Application Email Server Not Connected Error’ can occur due to the following technical reasons:

  1. As stated previously, the invalid webmail preferences inside QB are the main cause of this error.

  2. Faulty Internet Explorer browser settings & outdated QB Desktop are other principal instigators of this problem.

Detailed Resolutions for ‘Email Server Connection Failed in QB Desktop’ Error

The ‘Email Server Connection Failed in QB Desktop’ error can be tackled using the following resolutions:

Resolution 1: Revise the webmail preferences inside the QB Desktop application window to tackle this issue

  1. In this resolution, swiftly obtain the relevant QB Desktop application window on the screen & just tap the ‘Edit’ menu to choose the ‘Preferences’ tab.

  2. Next, move to the left pane depicted on the QB application window & instantly tap the ‘Send Forms’ option, following which you can approach the ‘My Preferences’ section.

  3. Thereafter, select the appropriate email account & immediately hit the ‘Edit’ tab, following which you can strike the ‘SMTP Server Details’ button included inside the ‘Edit Email Info’ window.

  4. At this step, write the valid server name & port numbers, after which you need to strike the ‘OK’ button to save the revised settings successfully.

  5. Finally, you must be able to send all the business emails using the QB application window on the computer.

Resolution 2: Fully install the newly available QB Desktop application updates on your system to rectify this problem

  1. Here, the QB Desktop application window should be carefully opened on the computer so that you can choose the ‘Update QuickBooks Desktop’ icon included within the ‘Help’ menu.

  2. Now, you must approach the newly launched ‘Update QuickBooks’ window to easily select the ‘Update Now’ menu, following which you can start the download process for the newly released QB updates by hitting the ‘Get Updates’ button.

  3. Thereafter, wait for some more time to finish the download process for the new QB application updates on your system appropriately.

  4. At this step, you should exit the QB window & open the same window once again to hit the ‘Yes’ option in order to complete the installation of fresh QB updates.

  5. Finally, the fully updated QB application will allow you to send all the business emails to your clients successfully.

Through the correct & full utilization of both resolutions stated above, you can surely root out the ‘QuickBooks Could Not Connect to Email Server’ error message. For further technical help & detailed guidance, you need to dial +1.833.802.0002 to contact our QB Professionals Team.

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