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  • Writer's pictureJames Richard

Expert Troubleshooting Tips to QuickBooks Error Code 12031

QuickBooks Error Code 12031
QuickBooks Error Code 12031

Want to bid farewell to the QuickBooks Error Code 12031? If you do, then follow the lead to know more. This error arises when the user attempts to download the payroll or QuickBooks Desktop updates. There are multiple solutions to this error, such as reinstalling QuickBooks in Selective Startup, configuring Internet security settings, reviewing Internet Explorer settings, etc. This blog will help you eradicate the troublesome error that blocks QuickBooks’ and payroll’s update download. 

See here How to Fix your QuickBooks Error 12031 Now

We also discuss what causes QB Payroll Update Error 12031 while downloading the update. Common reasons include the unavailability of a proper internet connection or antivirus that blocks the updates.

If the blog is not helpful, contact the IT professional under the QuickBooks Desktop Service Support at +1.833.802.0002 for more inquiries related to payroll update error 12031.

Decode The Reasons Why You See Error 12031 In QuickBooks

For your convenience, we have enlisted all the possible causes that can trigger the payroll update error 12031. You need to know these factors before you conduct any operation to resolve, so the reasons are:

  • A perturbed internet connection will cause issues when updating.

  • If your security or browser settings are incorrect, an error can erupt. 

  • An antivirus or firewall program can block the updates, eventually leading to this error.

Now the triggering factors are known, you are ready to start troubleshooting.

Best Resolutions For Eradicating Quickbooks Payroll Update Error 12031

Since there are different causes for the error, there are varied resolutions, too. Below, we provide the best solution that will help you resolve the error in no time. This step will guide you in reviewing the settings in Internet Explorer:

Solution: Check The Settings In Internet Explorer

Update download problems can occasionally occur by changes made to Internet Explorer settings. To check the settings of your Internet Explorer:

  1. After closing QuickBooks Desktop, launch Internet Explorer.

  2. Click Tools, then select Internet Options.

Note: Press Alt on the keyboard if you cannot locate Tools.

  1. Select the Globe icon on the Security tab to ensure the security level is no higher than medium-high.

  2. If you do not use the system’s dial-up node DUN, choose Never Dial a Connection from the Connections tab; if you do, select the appropriate ISP

  3. Click OK.

  4. Now go to the LAN settings, and ensure that automatically detect settings is selected, then confirm that the Use a Proxy Server checkbox is clear.

Record the address and port if Use a Proxy Server is ticked or selected. 

Don’t uncheck the User a Proxy Server option if the port isn’t 80.

You can untick the checkbox for testing purposes if the port is 80.

  1. Click OK.

  2. Choose Restore Advanced Settings on the Advanced tab, then find and check the Use TLS 1.2 option selected under Settings. 

            (Your version of Internet Explorer might not have these options.)

  1. Click OK.

  2. After closing Internet Explorer, restart your computer system.

Now, you can open QuickBooks Desktop and try to download the update again.

The blog introduces the readers to the QuickBooks Error Code 12031, its reasons, and how to fix it. After following the steps, you can eventually download the QuickBooks and payroll updates. If you don’t get the desired results, share your issues with the QuickBooks Support Team and find the best ways for you. 

Expert Recommended:- How to Fix QuickBook Error 557


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