When you try to open a company file in multi-user mode, the QuickBooks error 6073, -99001 may appear. This error is related to the company file. It mainly appears when there is an issue with the communication between QuickBooks and your company file over the network. This can also appear if the company file is accessed by someone in single user mode. Other that that, an outdated QuickBooks version, firewall settings, and poor network connectivity can also be the culprit.
Reasons For QB Error 6073, -99001
Learn the possible reasons for QB error 6073, -99001 that prevents the access of company files.
An outdated QuickBooks version can trigger this error on your device.
QuickBooks company file won’t open due to incorrect firewall setup.
Company files are being used by another user in single-user mode.
Poor network connection can disrupt the communication and may lead to this error.
Solutions to Eliminate QB Error 6073, -99001
If you are struggling with this company file error and are confused about how to proceed, follow the solutions below to get rid of it.
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Solution 1: Run the QB File Doctor Tool
Firewall issues and corruption in company files are easily resolved by running the QuickBooks File Doctor Tool. To run this tool, first access QB Tool Hub.
Step 1: Download QB Tool Hub:
Close QuickBooks.
Download the QuickBooks Tool Hub.
Save the file.
If you have used the Tool Hub before, you should check its version.
Go to the Home tab and see the bottom.
Open the downloaded QuickBooksToolHub.exe file.
Follow the installation prompts.
Agree to the terms and conditions.
Launch the Tool Hub.
Step 2: Run the File Doctor Tool
Open the tool hub.
Select Company File Issues.
Select Run QuickBooks File Doctor.
Wait for a few minutes.
Open it manually by searching if it does not open easily.
When open, select your company file.
Select Browse to locate the file if you don’t find it.
Select Check your file and Network.
Click Continue.
Input your admin password.
Click Next.
Lastly, check for the error.
Note: Check your network connection. It must be stable and strong. Also, before accessing your company file, ensure no one has opened it on their system.
Solution 2: Update QuickBooks
Follow the steps and update QuickBooks:
Check Your Current Version:
Open QuickBooks Desktop.
Press F2 (or Ctrl+1).
Open the Product Information window.
Check the displayed version and release information.
If your version is up-to-date, you don't need to update.
If it’s outdated, proceed to the next step to update.
Install the Update:
If an update is available, QuickBooks will automatically start the download. To manually install the update:
Click "Update available".
Select "Install now".
Follow the prompts to install the update.
Wait for the installation process to complete.
When done, open QuickBooks.
Conclusion
Following the solutions given in this guide should help you resolve the QuickBooks error 6073, -99001 efficiently.
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