Crashing issues can occur while accessing any application, and QuickBooks is no different. This scenario can lead to the "QuickBooks crashing when opening" message, which can arise when the company file is too bulky, or the data files are corrupted, among other possible reasons. If you are getting the QuickBooks Desktop keeps crashing error, you can terminate the issues by using the quick solutions mentioned below.
In case the reliable steps provided in this blog seem too challenging or difficult to comprehend, you can call our QB support team at +1.833.802.0002 to get the best guidance with the crashing issues in the app.
Possible Reasons and Scenarios Leading to the QuickBooks 2020 Crashes When Opening Company File Issue
The QuickBooks keeps crashing Windows 10 error that can occur due to the common causes and factors mentioned below -
The data files you are trying to access in QuickBooks might be damaged, broken, or corrupted, and these files might be missing from the PC.
Your operating system might face slow performance issues, which can affect QuickBooks' performance while accessing the functions.
Your QuickBooks Desktop version might be old or outdated, and the current version might be incompatible with running the latest features.
Your QuickBooks Desktop installation process might be faulty or incorrect due to some damaged, improper, or corrupted installation files in the system.
Essential files, like the INI file, might be damaged, corrupted, or broken, and these files might cause registration issues while running the app.
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Effective Methods to Tackle the QuickBooks Desktop Crashes Abruptly Error
You can easily eliminate the QuickBooks crashes when opening company file issues by using the detailed steps given below -
Step 1 - Modify the QBWUSER File Name from the File Directory of the C Drive
Issues while opening QuickBooks can be fixed by renaming the INI file from the directory.
Open the QuickBooks File Directory from the C Drive to locate the QBWUSER.INI file, then right-click the file name to choose Rename.
Add OLD to the file name and hit Enter to save the changes, followed by rerunning QuickBooks to access the functions correctly.
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Step 2 - Utilize the File Doctor Feature to Run a QBW File Repair Process
The QB keeps crashing error can be fixed by using the tool hub features in the following manner -
Download the tool hub setup file and follow the on-screen prompts to install the utility, then double-click the tool hub to run it.
Select the Company File Issues tab and choose the QuickBooks File Doctor Tool option to initiate a QBW file repair process by browsing the file.
Select the file and click on the Check Your File and Network option to initiate the company file repair process, then rerun QuickBooks to check the status of the crashing issues.
Conclusion
If you are experiencing the QuickBooks crashing when opening error, you can perform the detailed steps given above. In case these solutions seem unsuccessful in fixing the crashing issues, you can call our QB specialists at +1.833.802.0002 to get direct help with the error message.
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