QuickBooks is designed with the best interface and a wide range of features to simplify business accounting. Unfortunately, users might get annoyed when QuickBooks Desktop Keeps Crashing on their computers. If your QB also crashes frequently during accounting tasks, this blog will help you discover the causes and techniques to stop it on your PC.
Reach out to our QB support team at +1.833.802.0002 for troubleshooting guidance to rectify the error.
Read why QuickBooks keeps crashing on your system
You might sometimes encounter random crashes in QuickBooks while performing the bookkeeping tasks. The main causes of these frequent crashes in your QBDT are discussed below-
QuickBooks fails to process the QBWUSER.ini file, which might be damaged from a virus attack or data corruption in your HDD.
The Windows version on your system is obsolete leading to compatibility issues when QB tries integrating with the PC applications.
QuickBooks cannot run smoothly due to low system specifications, which do not comply with the software’s minimum requirements.
Recommended to Read:- How Do I Fix QuickBooks error message code 213?
Actions to fix the QuickBooks crashing issue
You won’t be able to perform any accounting tasks as the software might crash in between, leading to data damage. You must use the given techniques to ensure the crashes don’t occur on your QB in the future-
Solution 1- Launch QuickBooks after fixing the damaged QBWUSER.ini file
QBWUSER.ini file stores the data of the user accounts that you have on your QuickBooks. The software runs this file to verify your user account during its launch or when you try accessing the financial data. In case QuickBooks fails to process the file, it crashes instantly, and all the ongoing bookkeeping tasks are terminated instantly. You need to recreate the QBWUSER.ini file in order to prevent software crashes on your PC. Refer to these steps-
Go to the QB folder location using the file explorer and find the QBWUSER.ini file.
Right-click the damaged QBWUSER.ini file and select the Rename option.
Type ‘.old’ at the end of the file name and save it as ‘QBWUSER.ini.old.’
Reboot your system and launch QBDT when it opens.
Move to the next solution if QB crashes after recreating the QBWUSER.ini file.
You Might Find this Helpful:- How to Fix PS036 error in the QuickBooks desktop payroll?
Solution 2- Upgrade your Windows to the latest version for best compatibility
QuickBooks needs an updated Windows version for best compatibility and performing its tasks efficiently. In case your Windows version is obsolete, QuickBooks might face problems integrating with the PC applications and you might encounter frequent crashes on your system. You must also disable your security software (antivirus and Windows Firewall) to ensure QB files and processes aren’t blocked. Use these steps-
Open the control panel menu and select the Security and Updates option.
Click Windows Update on the left menu and select Check for updates in the following menu.
Wait until the latest Windows version appears on the screen and tap Download and Install.
Let your system reboot after the Windows is updated, and try rerunning QBDT.
Conclusion
We are now at the end of this blog sharing why QuickBooks Desktop Keeps Crashing or freezing on your computer. The methods to remove the crashing issue are also included in the blog, and we hope you apply them to run your QB flawlessly.
Speak to our QB support team at +1.833.802.0002 for further assistance with the troubleshooting.
Expert Recommended:- How to Fix QuickBooks Cannot Create PDF Error?
Comments