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Writer's pictureJames Richard

Valuable approaches to rectify QuickBooks Error 2308


QuickBooks can be used for precise tax calculation and send employee salaries on the assigned day. However, QuickBooks Error 2308 sometimes blocks the users when they try to send the salaries using direct deposit. If your QB also displays this error code while sending employee salaries, give this blog a read to review the causes of the issue and effective methods to resolve it.

Terminate this error quickly with the troubleshooting directions provided by our QB support team at +1.833.802.0002.

Reasons

This error mostly comes up when you send the employee payroll via direct deposit or you try accessing your banking data like recent transactions. The conditions that trigger this payroll error on your QB Desktop are mentioned below-

  1. You have entered incorrect bank credentials in your QB, leading to authentication issues during sign-up.

  2. The internet connection might lapse if the system clock isn’t correctly set.

  3. Windows Firewall blocking QuickBooks might also lead to network connectivity issues while sending the payroll.

Solutions

You’ll face problems sending the payroll or downloading your recent bank transactions after this error strikes your QuickBooks. The useful methods to eliminate the error from your QB are discussed below in detail-

Solution 1- Enter your bank credentials correctly and retry sign-in

QuickBooks might display this error code when you try accessing the bank records or downloading recent financial transactions. This might happen if you enter incorrect bank account credentials to sign-in on your QuickBooks. This causes issues at the bank server’s end when you access your bank account or execute any banking task. You need to resolve the issue by entering the correct credentials of your bank account as shown in the steps mentioned below-

  1. Open a web browser and access your bank account outside QuickBooks Desktop.

  2. Go to the account login page and enter the account credentials you entered in QBDT.

  3. If an error comes up, click the Reset Password option and follow the instructions on the screen to set a new password for the bank account.

  4. Once the password is set, sing in to your bank account and download the bank file in .qbo format.

  5. Open your QuickBooks and enter the correct bank account credentials.

If the software displays the error code again while downloading the recent transactions, move to the next solution.

Solution 2- Ensure that the clock on your system is set correctly

QuickBooks needs to remain constantly connected with the Internet while sending the employee payroll. Network issues during the process can cause the entire process to terminate, and QB will notify you with this error code. This can happen due to an inaccurate clock on your system, which you must fix as shown in the following steps-

  1. Right-click the system clock and click the Adjust date and time option.

  2. Single-click the Set time automatically option or enter the correct timings manually.

  3. Close the window after setting the time correctly and send the employee payroll again.

Conclusion

We are now at the end of this blog, aiming to provide the reasons for QuickBooks Error 2308 appearing while sending the payroll or accessing the bank account. The techniques required to remove the error are also given in the blog, and we hope you implement them on your computer to send the payroll without problems.

Speak to our QB support team at +1.833.802.0002 if the error persists after using the solution.

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