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Writer's pictureJames Richard

Straight forward solutions for QuickBooks Error 3371


QuickBooks Error 3371
QuickBooks Error 3371

QuickBooks is a bookkeeping software trusted by over a million users around the world for accurate accounting and secure storage of financial records. Unfortunately, users sometimes find themselves in trouble due to QuickBooks Error 3371 stopping the software from launching. If your QB becomes a victim of this error, this blog will help you the causes of the issue and the techniques you need to eliminate the issue.

Resolve this error quickly with the troubleshooting directions provided by our QB support team at +1.833.802.0002.

Reasons

You’ll mostly run into this runtime error while opening your QB desktop or downloading the latest updates. The potential reasons for the development of this QB launch issue are discussed below-

  1. QuickBooks cannot access the license and product info file due to a lack of folder permissions.

  2. The file containing the license and product details has been damaged and fails to run when QBDT starts.

  3. QuickBooks cannot activate due to network timeout caused by internet connection issues.

Solutions

You cannot run QBDT efficiently on your PC as this error code pops up whenever you launch the software without fixing the issues. Some easy methods to remove the runtime error blocking the QB launch are mentioned below-

Solution 1- Arrange the %temp% folder permissions on your computer

The %temp% folder in Windows is used by the PC applications to store their temporary files, which are required when the application runs. Instead of searching the whole HDD for the files, applications can easily retrieve them from the %temp% folder. QuickBooks also stores its files in the folder and might face problems if it cannot access its files. You’ll see this error code when you launch your QB and the software fails to access the license file stored in the %temp% folder. You can easily tackle the issue by configuring the %temp% folder permissions as mentioned in the following steps-

  1. Open the file explorer and go to the search bar at the top-right.

  2. Type ‘%temp%’ in the search bar and open the folder location from the search results.

  3. Right-click on the black space inside the folder and click the Properties option.

  4. Navigate to the Security tab and choose your Windows account in the list.

  5. Single-tap on the account and click the Full Control checkbox to allow all the permissions to your account.

  6. Save the settings and open QuickBooks.

If the software launch is blocked by the error again, move to the next solution.

Solution 2- Fix your QBDT using the Quick Fix My Program tool

QuickBooks can also malfunction or crash during startup if minor issues interrupt its background processes. These issues generally arise due to a faulty installation of the software on your computer and can be easily fixed using the QB tool hub as described below-

  1. Open your QB tool hub and click the Program Problems option.

  2. Select the Quick Fix My Program option and wait patiently until your QB is repaired.

  3. Reopen QBDT after the tool finishes the repairs.

Conclusion

This brings us to the end of our blog explaining why QuickBooks Error 3371 stops the software from launching or activating. The useful methods to counter the launch issue are also discussed in the blog, and we hope you apply them to run QB flawlessly on your computer.

Speak to our QB support team at +1.833.802.0002 if you face problems while using the solutions.

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