QuickBooks error 12029 is a network time-out error that happens when you try to update QuickBooks or your payroll features. When the software cannot obtain an IP address due to weak connectivity, this error appears with the following error message:
[Error 12029]. QuickBooks is failed to receive the IP address or servers.
Possible causes for error 12029 are firewall or antivirus settings blocking QuickBooks' access to the internet, incorrect SSL settings, or using a non-Internet Explorer default browser. Other than that, problems with the internet connection itself can trigger this error.
Reasons for QB Error 12029
Many reasons can trigger this error and interrupt you from getting the updates, such as:
If your system’s security configurations are incorrect, you may get error 12029 and QuickBooks error code 12031.
Poor connectivity and firewall interruption can trigger error 12029.
Fixing QuickBooks Error Code 12029
To rectify the error 12029, follow the below methods.
Solution 1: Test connectivity and settings
QuickBooks relies on Internet Explorer for internet access, so first, make sure it is set as your default browser and that you can visit other websites.
Download and run the TLS 1.2 Utility.
Confirm that you can visit secure websites, such as your bank’s login page, outside of QuickBooks Desktop.
If you are unable to access secure websites, seek assistance from an IT professional
Recommended to read: How to resolve QuickBooks payroll error ps077
Solution 2: Adjust Internet Explorer settings
Internet Explorer settings might block updates from downloading, so follow these steps to review and modify them:
Close QuickBooks Desktop.
Launch Internet Explorer.
Access the Tools menu.
Navigate to "Internet Options."Note: If "Tools" is not visible, press the "Alt" key.
In the Security tab, click the Globe icon and confirm that the security level is "Medium-high" or lower.
In the Connections tab, if you’re not using dial-up, select "Never Dial a Connection." If you are, choose the appropriate ISP.
Click "OK."
Go to "LAN Settings."
Ensure "Automatically detect settings" is enabled. Make sure the "Use a Proxy Server" box is not ticked as well. Note: Note the address and port if "Use a Proxy Server" is checked. If the port is "80," you may uncheck it for testing purposes.
In the Advanced tab, click "Restore Advanced Settings." Then, under Settings, confirm that "Use TLS 1.2" is selected.Note: This option may not appear in your Internet Explorer version.
Click "OK" to save changes.
Close Internet Explorer and reboot your computer.
Once the system has restarted, reopen QuickBooks Desktop and attempt to run the update again.
Solution 3: Configure security settings
After trying these solutions, if the error appears again, then a different application or process might interrupt the download. Adjust your Internet security and firewall settings to permit QuickBooks Desktop updates, tax table updates, payroll data transfers, and access through the Windows firewall.
Conclusion
With the help of this guide you can successfully resolve QuickBooks error 12029 and can download updates without encountering any error.
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